Privacy Policy

Privacy Policy – Senior Computer Services International

Effective Date: 01/01/2023
Contact Email: info@scsinternational.org

1. Introduction

Senior Computer Services International (“SCSI”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our students, clients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, and share personal information, and the choices you have regarding your data.

We are committed to complying with applicable data protection laws and ensuring transparency, accountability, and security in all our operations.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, date of birth, gender

  • Contact details such as email, phone number, and postal address

  • Identification information for verification (e.g., national ID, student ID)

b. Account and Service Information

  • Login credentials, course enrollments, progress, and certifications

  • Preferences and interactions on our online learning platform

c. Payment and Transaction Information

  • Billing information, payment method details (processed securely through third-party payment gateways)

  • Transaction history, invoices, and receipts

d. Technical and Usage Data

  • IP address, browser type, device information

  • Pages visited, time spent on pages, clicks, downloads, and other interactions

  • Cookies, analytics, and other tracking technologies

e. Communication Data

  • Emails, messages, and feedback you provide through our platforms or support channels

3. How We Use Your Information

We use personal information to:

  1. Provide, manage, and improve our educational programs, IT services, and online platforms

  2. Authenticate accounts and secure access to our services

  3. Process payments, issue receipts, and manage financial records

  4. Communicate important announcements, updates, newsletters, and promotions

  5. Monitor and improve website performance, content, and user experience

  6. Ensure system security, detect fraud, and prevent unauthorized access

  7. Comply with legal obligations and enforce our terms of service

4. Sharing of Information

We value your privacy and do not sell or rent personal information. Information may be shared in the following limited circumstances:

  • Service Providers: To deliver and improve services, including payment processing, IT support, and email communication

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes

  • Business Transfers: In connection with mergers, acquisitions, or the sale of assets

  • Protection of Rights: To protect the rights, property, or safety of SCSI, our users, or the public

5. Data Security

We implement strict technical, administrative, and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encrypted storage of sensitive data

  • Secure login procedures

  • Regular system monitoring and updates

  • Staff training on data protection policies

6. Cookies and Tracking Technologies

Our website and learning platforms use cookies and similar technologies to:

  • Enhance user experience and personalization

  • Track usage for analytics and performance improvement

  • Provide targeted communications (with consent)

You may manage, block, or delete cookies via your browser settings; however, some features may be limited if cookies are disabled.

7. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: Request a copy of your personal data or correct inaccuracies

  • Deletion: Request deletion of your personal data where legally permissible

  • Restriction of Processing: Limit how your data is used under certain conditions

  • Data Portability: Request transfer of your data to another service provider

  • Objection to Processing: Object to direct marketing or other processing activities

  • Withdraw Consent: Revoke consent for data processing at any time

Requests can be submitted via info@scsinternational.org.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we discover any data of a minor has been collected without parental consent, we will delete it immediately.

9. Third-Party Links and Services

Our website or platforms may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.

10. Retention of Data

We retain personal information only as long as necessary for the purposes outlined in this policy, legal obligations, or contractual requirements. After this period, data is securely deleted or anonymized.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. We encourage users to review this page periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us:

Email: info@scsinternational.org
Phone: +256 200 969946 | +256 394 504285 | Whats App +256773276057
Address: Senior Computer Services International